Effective employee relations are the key to any successful business. Yet few companies have the experience or
resources to perform their own Human Resources functions in-house, efficiently and productively – without creating
an unnecessary burden or risk to their continued success.
Fortunately, C2 Portfolio Essentials (C2) is here to help. We provide all the functions usually associated
with a traditional in-house HR Department, while offering a breadth and depth of HR solutions usually available
only from the largest companies. And we do it without creating a costly, in-house infrastructure that can tie up
your funds and unnecessarily limit your options.
We can provide as much or as little help as you need, from hiring to termination, and each and every step
in between - HR solutions include full employee benefits programs, customized employee handbooks, workshops
and harassment training, just to name a few. All the HR services you need to meet your own individual needs
and goals, and keep your company running efficiently and profitably.
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Click on the topic arrows below to learn more about our specific Employee Relations services.

Employee Satisfaction Scorecard
A confidential survey of employee attitudes, designed to uncover employee problems, as well
as areas of success and empowerment. Provides the detailed insight and suggestions you need
to improve management practices and raise employee morale and retention rates, while improving
overall workplace satisfaction.

C2 Workshops
A series of simple workshops, designed to educate and inform you and your staff about issues that
can directly impact the success and survival of your business, and help make you a better employer.
- Wage and hour law
- Exempt vs. non-exempt
- How to hire "A" players
- Effective orientation programs
- Progressive discipline and termination
- Employee morale and motivation
- Effective change management

Customized Employee Handbooks
Consistent, clearly defined employee policies are key to successful employee relations, as well as
avoiding potential liability issues. Developed in conjunction with an experienced labor law firm,
our extensive, customizable handbook informs employees exactly what is expected of them, and what
benefits to which they are – and are not – entitled.
- Basic corporate policies
- Harassment policy
- Detailed explanation of employee benefits
- Vacation, sick leave, and leave of absence policy
- Internet, email and drug/alcohol policies
- Binding confidentiality agreement

Management Guides via our Comprehensive Shared Services HR Portal
A series of guides to effective employee management and HR issues, designed to help you manage your employees
while limiting liability, while guiding you through the potential pitfalls of hiring and firing – and everything
in between.

Performance Management
Once you've hired the best employees possible, you need them to be as excited about your company and your
goals as you are, and C2 helps by providing the tools to assist you in communicating your goals and
managing employee performance:
- Performance Appraisals
- Compensation and Incentive Plans
- Salary Surveys
- Supervisor Coaching
- Job Descriptions
- Reward and Recognition Policies and Plans
- Employee Communication Services
- Employee Services

Harassment Training
Valid or otherwise, harassment claims are among the most dangerous issues facing employers today. Our
harassment training program is designed to help educate managers and supervisors and limit your liability,
while creating zero tolerance for harassment in the workplace.
- Employer training, either by formal meeting or informally via written policy with sign-off
- Educate employees and employers on exactly what constitutes harassment in the workplace
- Explain proper procedures for handling harassment issues
- Instruct managers and supervisors on their responsibilities when a claim is made

Separations
Employee termination represents one of your most difficult, and potentially dangerous, management
responsibilities. We guide you through every step of the process, from establishing solid grounds for termination,
including a written paper trail, to how to conduct the actual termination itself with a minimum of discomfort
for either party.

Exit interviews
C2 conducts a no-holds-barred conversation between our professional HR staff and your exiting employee(s).
Provides the difficult answers that will enable you to benefit from the experience and improve your
relationship with current and future employees – and avoid making the similar mistakes in the future.

HR Liability Assessment and Analysis
Comprehensive analysis of your current policies and procedures to expose potential liability in
areas such as wage and hour laws, record keeping, and exempt and non-exempt classifications.
Along with detailed suggestions to get you back into compliance – and keep you there.

Unemployment Claims Management
Too often, an employee's last day on the job is not the end of your responsibility regarding his or
her employment. C2 can assume full responsibility for all reporting requirements and research associated
with unemployment claims, including:
- All necessary forms to respond to, and contest, unemployment claims
- Attend unemployment insurance hearings in partnership with you
- Assist you in limiting your current and future liability

Leave of Absence Administration
Let C2 assist you in administering and tracking leaves of absence for qualified employees,
including FMLA, while helping you stay in compliance with the complicated rules and regulations.
- Qualify employee eligibility
- Monitor and track length of all leaves
- Issue all required documents to physicians and employees
- Assist in reinstatement of returning employees

HR Phone Consulting
Every day, issues arise when you could benefit from a consultation with an experienced HR professional.
We can provide detailed assistance over the phone, in real time, with virtually any and all employee-related issues,
including:
- Wage and hour
- Employee relations
- Interviewing techniques
- Discipline and termination coaching

Employee Discount Program
Special promotions are among the most effective ways to improve or maintain employee morale.
C2's employee promotions discount program leverages our size and influence to provide discount membership/tickets.
Just a few examples: include:
- BJ's Wholesale Club
- Costco
- Dell Computers
- FTD.COM
- Hertz Car Rental
- Discounted Movie tickets